70,000+
installations worldwide
installations worldwide
Full-cycle development: hardware, firmware & cloud
Response
within 1 business day
within 1 business day
NDA
available upon request
available upon request
Submit your project brief and get a structured technical response from our engineering team — no sales scripts, no
generic replies.
What Happens After You Submit
Review & Assignment
Your brief is reviewed by a technical specialist — not a sales manager. We assess your
requirements, environment, and integration needs before reaching out.
Technical Consultation
We schedule a call or exchange at your preferred time and channel. Our engineer comes
prepared with specific questions, product options, and preliminary feasibility notes.
Proposal or Roadmap
Depending on your request, we provide a formal commercial offer, a development roadmap, or
a recommendation document — whichever fits your project stage.
Project Brief
Reviews
Frequently Asked Questions
Who will actually read my brief?
Your submission goes directly to our engineering team. Depending on the product category you select, it is assigned to a specialist with hands-on experience in that domain — meters, time synchronization, LoRaWAN, or custom hardware development.
How long does it take to get a response?
We aim to respond within 1 business day. For complex custom development requests, an initial acknowledgement is sent within 24 hours, followed by a more detailed technical reply within 3–5 business days.
Can I submit a request without a finalized specification?
Yes. Many of our clients come to us at the concept or feasibility stage. Fill in what you know — our engineers will help identify the gaps and clarify requirements during the consultation.
Do you sign NDAs?
Yes. If confidentiality is required before the discussion, check the corresponding box in the form. We will send a mutual NDA for signing before any technical details are shared.
Do you work with companies outside the CIS region?
Absolutely. JCOM IoT operates internationally, with warehouse infrastructure in the UAE to support global delivery. We regularly work with clients across Europe, the Middle East, Asia, and Africa.
Can I request contract development rather than off-the-shelf products?
Yes. Contract development is one of our core service lines. If you need custom hardware, firmware, enclosure design, or a complete hardware-software complex, select the relevant options in the Technical Requirements block of the form.
What file formats can I upload with my brief?
You can attach technical specifications, RFQ documents, drawings, or schematics in PDF, DOCX, DWG, DXF, XLSX, or image formats. Up to 5 files, 20 MB each.
Prefer to Reach Out Directly?
If you would rather skip the form, our engineering team is reachable through the channels below. Please include a brief description of your project so we can route your message to the right specialist.
You can contact us by mail:
sales@jcom-iot.com
Our customers
