Contact Us
You can contact us by mail: sales@jcom-iot.com
You can contact us by phone: +374 96 170688
Or via social media:
Building A1, Dubai Digital Park, Dubai Silicon Oasis Free Zone, Dubai, United Arab Emirates
from 9:00 a.m. to 6:00 p.m.
Any other questions?
We hope that you have found all the necessary information and received answers to your questions. If not, fill out the form below and our specialist will contact you as soon as possible.
Payment and delivery
In our online store, we strive to make the purchase process as convenient and secure as possible for our customers. The main terms of payment and delivery of goods are presented below.
Payment
- Online payment: We accept various online payment methods, including credit and debit cards, e-wallets, and bank transfers. All transactions are protected by modern encryption technologies, which guarantees the security of your data.
- Cash on delivery: You can choose to pay upon receipt of the product. In this case, you pay for the order directly to the courier or at the pick-up point.
- Prepayment: Prepayment may be required for some items. In this case, you will receive all the necessary details for the transfer of funds.
Delivery
- Delivery Service: We work with reliable courier services that ensure fast and safe delivery. The delivery time depends on your location and the chosen delivery method.
- Pickup: You can pick up your order yourself from our store or pick-up point. In this case, we will notify you when your order is ready for delivery.
- International Shipping: We also ship abroad. The terms and cost of international delivery depend on the destination country and the chosen delivery method.
Order Tracking
After placing the order, you will receive a tracking number that will allow you to monitor the delivery status in real time.
If you have any questions about payment or delivery, our support team is always ready to help you. We appreciate your time and strive to make the purchase process as comfortable as possible!